Many Chinese Airlines Discuss the Problem of Flight Delay

Recently, the principals of some Chinese airlines like China Southern Airlines, Air China and China Eastern Airlines together with passengers’ representatives and media’s representatives get together in Changsha city to discuss the problem of flight delay which cause disputes between airline companies and passengers. With the rapid development of aviation transportation, flight delay happens frequently and the dispute event between passengers and airline companies also repeatedly happens. Flight delay has become a job difficulty of airline companies and the attention focus of people.
It is introduced that there are two familiar reasons that cause flight delay: No.1 is weather condition; No.2 is air transportation volume control. Some passengers often can’t understand that airline company informs that weather cause flight delay but the weather of departure city and arrival city is fine. But in fact, the weather includes all of the weather changes from departure city to arrival city, and it also includes the future weather developing forecast situation.
Lin Hai, a personnel of Changsha air traffic control center, said, “If there is traffic jam on a road, the autos on the road can stop. But a plane can’t stop in air. So when there is traffic jam in air, the air traffic control department has to control traffic volume to decrease the jam. But some passengers are hard to understand that.”
Zhang Ying, a passengers’ representative, assumed that “asymmetry of information” is the source of disputes between airline companies and passengers. She also assumed: passengers should have the right to be informed and they should know that why a flight is delayed, how long it will last and what compensation they should get.
In the meeting, Shenzhen airlines brought forth a revising white book-The Guide for Customer Service. In this book, the compensation standards of flight delay for 4 hours and over 8 hours have been set up. Passenger’s right to be informed is being gotten more and more attention. It is learned that the Passenger’s Guide of China southern airline will be set up soon.
If you are interested in flights China, you can visit: http://www.bamboobookings.com You can book Chinese air ticket or hotel room there. You will enjoy your stay in China through this site.